Frequently Asked Questions

Find answers to common questions about billing and subscriptions

What happens when I cancel my subscription?

Can I change my subscription plan later?

How does the grace period work?

How do I know when my grace period is ending?

How can I get help for my subscription?

What payment methods do you accept?

How do I update my billing information?

Can I get a refund?

What happens to my data after cancellation?

Is my payment information secure?

Is my data secure?

What features are included in each plan?

Can I export my data?

What languages are currently supported?

What currencies are supported for invoices and payments?

Do my customers need an account to pay invoices?

Still have questions?